Our Service Guarantee
At Continental Secret Service Bureau, we believe that the following go into successful operations with our Clients:
Understanding of our Client's needs
Proper communication, training and preparation
Anticipating and scheduling for any issues that may arise
Oversight by field supervisors
Support from management and dispatch staff
Clients do not pay for any shift where a problem is experienced.
Continental has always had a policy in which no shift will go unfilled. With this in mind, all of our field supervisors are properly trained to fill any shift as needed. Should you require replacement of an assigned security officer, this will be done as soon as possible.